ProofWiZ Support

WiZBang Labs

Questions, bug reports or feature requests: contact@wizbanglabs.com. Please include your device model, iOS version, and the app version and build shown in Settings.

Frequently asked questions

Where is my data stored?

On your device only. There is no account or ProofWiZ server. Back up important cases with Back up entire case → Save to Files.

How do I move cases to a new iPhone or iPad?

Create a case backup ZIP, save it to Files or iCloud Drive, then on the new device choose Cases → Restore case backup…. Pro users can turn on Settings → Automatic iCloud backup to have backups saved to iCloud Drive › ProofWiZ automatically.

What does ProofWiZ Pro include?

A one-time purchase that unlocks unlimited cases, PDFs without the free-version footer, and optional automatic iCloud backup. The free version includes one case with everything else working.

I bought Pro but it isn't unlocked.

Open Settings → Unlock ProofWiZ Pro → Restore purchase while signed in with the same Apple Account you used to buy it.

Can I add files from other apps?

Yes. Use the share or Open in menu in Photos, Files or Mail and choose ProofWiZ, then pick a case. The file is added as a draft for you to review.

Does ProofWiZ make my evidence legally valid?

No. ProofWiZ keeps original files unchanged and records SHA-256 checksums so you can show a file has not changed since import. It doesn't verify whether evidence is true, and it doesn't determine whether a court or agency will accept it. For legal questions, talk to a qualified professional.

I uninstalled the app. Can my cases be recovered?

Only from a backup ZIP you saved outside the app (or an automatic iCloud backup). Uninstalling deletes the app's local data.